Returns & Exchanges
At Growing Wild Nursery, we want you to be completely satisfied with your greenery, which is why we offer a 30-day guarantee on all plants and garden supplies. If your order arrives damaged or fails to meet your expectations, our team is committed to making it right with a replacement or full refund.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and a brief explanation of the issue.
Document the Condition
For live plants or damaged goods, please attach clear photos of the items and the original packaging to help us process your claim.
Prepare the Return
If a physical return is required, securely pack the items using the original materials to ensure they remain protected during transit.
Receive Your Refund
Once we receive your return or verify your claim, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing